Shipping policy

Where we ship

Pawway currently ships within Australia only.

Shipping cost

Standard shipping is free on all orders within Australia.

Delivery times

We're not currently able to provide a fixed delivery time estimate. Once your order is dispatched, you'll receive a shipping confirmation email with any available tracking information.

Order processing

Orders are prepared and dispatched by our fulfillment partners. Processing times may vary, particularly during high-demand periods.

Taxes and duties

Prices include GST for orders shipped within Australia.

Questions

If you have a question about the status of your order, contact us through the Contact page with your order number.